When will I get my reward?
We will begin shipping pledges in the month stated under each pledge category. Exactly when you get yours will depend on your place in line and how long the line is by the end of the project. Rewards will ship in the order they were pledged, that’s the only way we know of to be fair to everyone. We wish we could guarantee a ship date, but at this point we simply can’t. Until the project ends, we have no idea what kind of total volume we’re talking about. At project conclusion, that will become a known quantity, and the plan is to give everyone a better idea of when they can expect their reward. Unfortunately, that’s the best we can do at this point. Last updated: Wed, Aug 13 2014 11:26 pm EDT
Capacity & Functionality Details
The USB chip in our swivelCard has less then 1mb of storage- though the swivelCards don’t rely on very much of this space. You cannot add your own files to the USB chip as it is read-only. This has the added benefit of someone you handing a card to NOT being able to modify the intended behavior. Each chip has a unique ID, and that ID is used together with user registration to guarantee that the owner of the cards is the only one that can change them. I suppose our servers could get hacked, but then so can anyone else’s and they often do including the US government. We all work hard to keep that from happening of course. We use ssl encryption and other industry standard tools and methods to keep private data private and safe. Traffic to/from our swivelCards and the Internet is standard HTTP over ports 80 and 443. We support most modern browsers, and our cards work great on both Mac and PC (Windows). swivelCard presents itself to the computer as a mass storage device (USB flash drive), which holds a file named Double-click to launch.html. This file fetches the most up-to date redirection instructions upon opening with a standard web browser from our servers, according to the wishes of the card owner as configured in their swivelCard account. If someone has opened the file from the USB and is not connected to the internet, they are presented a webpage that instructs to connect to the Internet and to reload the file in their browser. NFC and QR in/on the cards are associated with URL redirection that is managed from the same swivelCard account - and can be global (all cards, please direct here), or granular (this card, please go here). The intent is that people would link their swivelCards to experiences online - and be able to determine how cards are being used from where and modify, customize, and extend these online experiences specific to each card (or group of cards) if needed. It’s really no less safe than browsing the internet, nor does it generate any different trafic. There is no client side software running beyond javascript as part of a standard HTML experience–no different than any other website out there. Last updated: Fri, Aug 8 2014 12:12 pm EDT
If everything is moving towards cloud computing, why bother with an old technology like USB?
At intelliPaper, we believe there is no substitute for the tangible. Including USB as a supported interface for connecting your audience to a digital experience gives your audience an additional option. Not everyone has access to NFC or QR. A recent study* indicated that only 19% of Americans and 15% of Europeans have ever used a QR code. That’s why we do it all: NFC, QR, USB, Print. It will be a long time before a majority have moved on to the point where it makes sense to ditch USB. *Source: http://www.scanlife.com/blog/2013/02/qr-code-adoption-2013-trends-and-statistics/ Last updated: Fri, Aug 15 2014 12:26 am EDT
What if my environment prohibits using a USB device?
Our technology may not be immediately useable in every situation. Clearly, some environments require security beyond what most media can offer. Out of the box, swivelCard is identical to standard flash-based USB technology. Last updated: Wed, Aug 13 2014 11:26 pm EDT
If you can change the URL in realtime, what stops someone from re-routing you to a webpage that installs malicious software?
Only you as an owner of the cards can specify the destination of the cards. Your swivelCard account will set the destination for your cards in a similar way to how you can point a domain name to a server of your choice. Last updated: Mon, Aug 18 2014 2:55 pm EDT
How do I resell your product?
Kickstarter, is not really the place to have this discussion. Those interested in reselling intelliPaper, should visit our parent website (www.intelliPaper.info) and contact us there. We have staff who will gladly answer your questions. Last updated: Wed, Aug 13 2014 11:26 pm EDT
Why should I be a back-end team developer?
The exact features that will be released in our first version of the back-end have not yet been finalized. We would very much like input from our community on what they should be. We have our ideas, but we wish to make sure that what is provided works for everyone. This is why, we created the Back-end Team Developer reward. We would like input from a handful of people/entities with some skin in the game to help us create that first version of the web portal we’ll all use to manage our swivelCards. We intend to run the project in an ‘collaborative’ manner akin to an open-source project, though likely without access to the raw source. Kickstarter backers at the Team Developer tier will have access to discussions (likely through an email list-serve) and will have influence (though not final say) on features to consider, add, and priority, leading up to the first release, and possibly beyond. We plan to be pretty open, because we want people with access to early builds to help us test, break, and polish the work in progress. At the same time though we also need to limit these conversations such that version 1 is polished in time. Team Developer backers would be part of these conversations, preview builds, feature discussions and priority assignments. We want to be careful to control feature fatigue and creep - yet be very sensitive to the perspective of an early adopter willing to buy a seat at the discussion. From our perspective, Team Developers could be sitting on a gold mine by having an early seat at the table. What we do together could easily grow into custom projects and unique niche implementations. Obviously custom projects are a premium and additional cost, but they’d be first in line. There’s a lot of value there, and it’s grossly underpriced in our opinion. Last updated: Wed, Aug 13 2014 11:26 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.